Clear answers on MOQ, sampling, pricing, production timing, customization, packaging, documentation and shipping. For a project-specific answer, send the product brief to our team.
MOQ & order size
What is the private label MOQ?
Private label starts at 500 pieces per product when using an available formula. Packaging requirements can affect the final MOQ.
What is the custom formula MOQ?
Custom formulation starts at 3,000 pieces per product. The exact scope is confirmed after the formula brief and packaging review.
Can I order multiple products?
Yes. Multi-SKU projects can be planned, with each formula, packaging set and minimum quantity quoted separately.
Can I start with a sample order?
Sampling is quoted after a formula and packaging review. A sample allows texture, scent and appearance to be evaluated before bulk production.
Samples & approval
Do you offer free samples?
Sample scope, fee and delivery method are confirmed after brief review. The site does not promise a free sample policy.
How long does sampling take?
Sampling timing depends on whether the formula is available or must be developed. It is confirmed with the sampling plan.
How many sample revisions are included?
The revision scope is set out with the sampling plan. Consolidated feedback helps keep the process efficient.
Can I approve a sample from another market?
A reference can be used to define direction, but the approved production specification must still be confirmed for the selected formula and packaging.
Pricing
Can you give a price before reviewing the formula?
No. Price depends on the formula, components, packaging, order quantity and delivery terms. Send a brief for a relevant quotation.
What factors affect price?
Formula complexity, fill size, packaging components, labels, quantity and shipping terms are the main commercial variables.
Is pricing shown on the website?
No. Products are manufactured to order, so pricing is provided project by project.
Can I get a price for several quantities?
Yes. Include the target quantity ranges and SKU breakdown in the inquiry so the team can respond clearly.
Lead time
How long does production take?
Production timing is confirmed after formula, packaging, artwork and quantity are approved. Raw material procurement is typically 5 days after requirements are confirmed.
Can you expedite an order?
Timing depends on formula availability, packaging lead time and factory scheduling. Share your target date so the team can review feasibility.
When does the production clock start?
It starts from the confirmed production specification and any required deposit. The exact commercial milestone is set out in the quotation.
Can packaging arrive late without delaying production?
Packaging readiness is part of production planning. A late component or artwork approval can affect the schedule.
Customization
Can I choose the fragrance?
A fragrance direction can be discussed as part of the brief. Feasibility is confirmed against the formula, intended use and documentation requirements.
Can I choose the bottle and label?
Yes, packaging and labels can be reviewed. Components must be compatible with the formula and filling method.
Can I use my own artwork?
Yes. Artwork is reviewed against the selected container and label dimensions before production.
Can I create a gift set?
Sets and gift boxes can be reviewed as part of packaging planning, subject to component and packing requirements.
Packaging
Can you source primary packaging?
Primary packaging options can be reviewed with the packaging brief. Availability and supplier lead time are confirmed before quotation.
Can you print labels and cartons?
Label and carton production can be coordinated or reviewed with your supplier. Artwork approval is required before production.
Can I supply my own components?
Supplier-provided components can be discussed, subject to compatibility, quality and delivery review.
Do you offer sustainable packaging?
Specific material or sustainability claims must be confirmed against the actual component. No broad sustainability claim is made on this site.
Documents & regulations
Which documents can you provide?
COA, MSDS, IFRA and other document needs are reviewed formula by formula. The agreed list is confirmed before production.
Do you show certifications on the site?
The cosmetics production license 粤妆20161098 is displayed on this site. Other certifications are only shown when confirmed for publication.
Can you support FDA or CPNP requirements?
Destination-specific requirements can be reviewed against the product and market. The exact support scope is confirmed in the project discussion.
Who checks label claims?
The label copy is reviewed with the project requirements. Final claims and regulatory acceptance remain destination-specific and should be confirmed for the target market.
Payment & shipping
What payment terms are available?
Payment terms are confirmed in the quotation. The site does not publish fixed terms without project review.
Can you ship to my country?
Shipping can be quoted to the destination. Freight method and delivery terms are confirmed with the order.
Which Incoterms do you use?
The applicable delivery terms are stated in the quotation and order confirmation.
Can you work with my freight forwarder?
A nominated forwarder can be discussed. Shipping instructions and responsibilities are confirmed before dispatch.
Still have a question?
Send a short message with your product, target quantity and destination market.